We ask for payment at your appointment and we accept eftpos, visa, mastercard, and American Express
We deal with all the major health funds and we have a HICAPS facility so you will receive your private health rebate on the spot. Please speak to your health fund directly to ensure your extras cover includes your preferred service – osteopathy, exercise physiology, and remedial massage. We do not offer private health rebates for our Pilates classes.
We request 24 hours notice for cancellations. Currently, our cancellation fee is being waived however we still ask you to let us know preferably the day before or earlier to enable us to offer your spot to someone else and/or enable your practitioner to plan accordingly. If you have flu-like symptoms or have been in contact with a confirmed or suspected positive COVID-19 case, please don’t come to the clinic. Please change your appointment to telehealth or reschedule to once you have had a negative COVID test result.